I Love... Terms & Conditions

 

 

Terms and Conditions

 

We would welcome you to please read these Terms and Conditions carefully before using the I Love… website.  Without prejudice to the above, by using or accessing our website, you agree to be legally bound by these Terms and Conditions of use as they apply to your use of or access to our website. If you do not wish to be bound by these terms and conditions then you may not use our website.

 

 

Booking Treatments / Products

 

To arrange a treatment, simply complete the ‘Contact us’ page within the website.

 

To purchase a product you will need to follow the ordering procedures set out on the relevant order page. Details of the prices for the products and the procedures for payment and delivery are displayed on or through our website. The price of any product is the price in force at the date and time of your order.

 

You undertake that all details you provide to us for the purpose of purchasing goods or services which may be offered by us on our website will be correct, that the credit or debit card which you use is your own and that there are sufficient funds or credit facilities to cover the cost of any goods or services. We reserve the right to obtain validation of your credit or debit card details before providing you with any goods or services.

 

 

Complaints

 

If you have any complaints, you should direct them to us via e-mail at enquries@i-lovebeauty.co.uk.

 

 

Age Policy

 

Please note that all treatments are available, although parental consent will be required to anyone who is under the age of 16 years.

 

 

Male Client Policy

 

Please note that only male clients who are related to, or introduced by a current female client will be eligible for treatments by I Love… We reserve the right to refuse bookings from male clients at any time.

 

 

Cancellation Policy

 

I Love… reserve the right to change the date or cancel your booking due to circumstances beyond our control, including, but not limited to fire, disputes with Consultants, by order of any public authority or any other force majeure event.

 

Please note we require 24 hours notice to cancel or re-schedule all appointments. If you cancel or re-schedule within 24 hours of the appointment time, you will be charged 50% of the appointment cost.

 

If a gift voucher has been used to secure the booking, please note that we will adjust the value of the voucher to show the cancellation charges. All gift vouchers last for 3 months from the time of purchase.

 

Please note that bookings for Pop-up Pampers are subject to a 48 hour cancellation policy.

 

Should I Love… be unable to provide the full treatment(s) booked, or any of the booked appointment due to a customer running late or being absence then no refund will be provided.

 

 

Making Your Booking

 

Bookings can be prepaid at the time of making the appointment. If you are making an appointment with a voucher please quote the voucher number.

 

Payments can be made cash, PayPal, visa or debit card.

 

Please note that all appointments will be confirmed / reminded the Sunday prior by text message.

 

 

Contra-indications/ Special Requirements

 

Please note that there are some contra-indications to some treatments and if you have any medical problems you must inform I Love… at the point of booking or tell your therapist before the treatment is carried out.

 

For example Heart Conditions, High/Low Blood Pressure, Circulatory Disorders, Epilepsy, Arthritis / Rheumatism, Diabetes, Allergies or if you are pregnant, (this list is not exhaustible,) you should advise the Therapist. In addition, we may ask you to seek the advice of your doctor. We are unable to give opinions on any medical conditions.

 

If you do not inform us of any special requirements at the time of booking we cannot guarantee that we will be able to fully accommodate to your requirements or carry out treatments requested at the time of the visit. If any treatment is found unsuitable we will recommend an alternative where possible, subject to availability.

 

During the first 12 weeks and after 28 weeks of pregnancy we advise no massage or body treatments.

 

 

Training

 

Treatments and technology evolve continuously and we feel it is very important that we keep up to date with developments and at I Love… that's exactly what we do. We are continuing to look at further treatments, which are in line with our ethos, and will individually test before they reach our clientele. 

 

 

Insurance

 

All consultants are fully insured and can show proof of membership at your appointment.

 

 

Use of Information

 

When you give us information, it may be used for a number of different purposes which are listed below.

 

The basic information you give us is necessary for us to operate our service for you, such as knowing your full name to ensure any orders you place on the site are delivered correctly.  We ask for your contact details, such as your e-mail, to enable us to resolve any queries you may have about using the site and for us to notify you about your order.

 

We aim to utilise the latest in Server Technology to ensure that all personal and transactional information is protected to the highest standards. We never make your personal details available to anyone else for marketing purposes.

 

If you would prefer not to receive occasional mailings from us please advise so.  Remember we will only send you email updates to the address you provide us with.  We will not pass this information onto any other organisation.

 

To learn what our customers want: Any extra information we ask for helps us to understand our customers better – we think that it is important to keep improving our service.

 

 

Customer Service

 

You have the right not to receive marketing information if you do not want it. To opt out of receiving information from I Love…, you should e-mail enquiries@I-lovebeauty.co.uk requesting to unsubscribe.

 

We never compromise on the quality of our goods, we understand quality and value for money is upper most in our customer's minds.  All our products are to the highest and affordable standards and have been individually tested by I Love... family, consultants and clients.

 

We always aim to deliver the very best in all we do, your satisfaction with our service and products is our prime concern, always.  If you want to get in touch you should e-mail enquiries@I-lovebeauty.co.uk. We aim to respond to and resolve all enquiries within 5 working days.

 

 

Availability of our Website

 

We will try to make our website available but cannot guarantee that our website will operate continuously or without interruptions or be error free and can accept no liability for its unavailability. You must not attempt to interfere with the proper working of our website and, in particular, you must not attempt to circumvent security, tamper with, hack into, or otherwise disrupt any computer system, server, website, router or any other internet connected device.

 

 

Unauthorised Access to your Data

 

Whilst every effort is made to keep secure information submitted by you, you accept the risk that data transmitted electronically via this website or otherwise may be intercepted before reaching its intended destination or accessed by unauthorised third parties and may be exploited unlawfully by such third parties. I Love… does not assume responsibility for guarding against the acts of such third parties and shall not be liable for any direct, indirect, consequential, special or other damage resulting from third parties’ interception of or access to data of whatever nature including without limitation personal data transmitted by you electronically or otherwise.

 

 

Downloading or Printing from the Website

 

All design, text and graphics displayed on this website and the selection or arrangement are the copyright of I Love…. You are granted permission to electronically copy and print hard copy portions of this website for the sole purpose of your own personal development. Any use of materials on this website (including but not limited to reproduction for purposes other than those noted above and modification, distribution or republication) without the prior written permission of I Love… is strictly prohibited.

 

 

Google Analytics

 

This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

 

 

Company Information

 

I Love... is a trading name for Mrs. Louise Neilson and associated consultants, registered at 30 Wakefield Avenue, The Ambles, North Allerton, East Kilbride, G75 8HG.

 

 

Thank You

 

We would like to thank you for taking the time to read over our Terms & Conditions and hope that we have answered some, if not all, questions you may have had. If you should have any further queries or questions please feel free to contact us direct at enquiries@i-lovebeauty.co.uk